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Privacy Policy

Effective Date: 23 January 2025

At Experience Points Digital ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information that we obtain through our website, www.experiencepoints.digital ("Site"), and other services we offer (collectively referred to as the "Services").

By using our Site and Services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Usage Data: Information about how you use our Site and Services, including IP addresses, browser type, and device information.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookie settings through your browser.


2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our Services.
  • Respond to inquiries and customer support requests.
  • Communicate with you about updates, promotions, and other information related to our Services.
  • Analyse trends and monitor usage of our Site for performance and security purposes.
  • Ensure compliance with legal obligations.


3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party companies that provide services on our behalf, such as hosting, payment processing, and email communication.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests (e.g., court orders, subpoenas).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.


4. Data Security

We take reasonable measures to protect the personal information we collect from unauthorised access, alteration, or disclosure. However, no data transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information.


5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccurate or incomplete data.
  • Deletion: You may request the deletion of your personal information, subject to applicable legal obligations.
  • Opt-Out of Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.


6. International Transfers

If you are accessing our Site and Services from outside of Australia, please be aware that your personal information may be transferred to and processed in Australia or other jurisdictions. By using our Services, you consent to this transfer.


7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.


8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Experience Points Digital
hello@experiencepoints.digital